Privacy Policy

Introduction

Swiss Rose Garden Nursery ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our e-commerce store. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, billing address and payment information.

    How We Use Your Information

    We use the information we collect in the following ways:

    • To Process Transactions: To fulfil and manage your orders, payments, and deliveries.
    • To Improve Our Services: To enhance your customer experience, understand your preferences, and develop new products and services.
    • To Communicate With You: To send you order updates, respond to your enquiries, and provide customer support.
    • Marketing: With your permission, we may use your email address and phone number to send you promotional materials, special offers, and other marketing communications.

    Sharing Your Information

    We may share your personal information with third parties in the following circumstances:

    • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, order fulfilment, and marketing assistance.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

    Data Security

    We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Your Rights

    You have the right to access and update your personal information. You can also ppt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly. You may request the deletion of your personal information, subject to certain exceptions provided by law.

    Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    • Email: contact@swissrosegarden.com.au
    • Phone: (08) 9399 1880
    • Address: 38 Wollaston Avenue, Haynes, WA 6112

    Thank you for choosing Swiss Rose Garden Nursery. We appreciate your trust and are committed to protecting your personal information.