Terms & Conditions

Introduction

Welcome to Swiss Rose Garden Nursery. By using our website and purchasing products from our e-commerce store, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website or services.

General

These terms and conditions govern your use of our website and services. We reserve the right to change these terms at any time. Any changes will be posted on this page, and your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Orders and Payments

All orders placed through our website are subject to acceptance and availability. Prices for our products are subject to change without notice. Payment must be made in full at the time of ordering. We accept major credit cards, PayPal, and other payment methods as indicated on our website.

Once an order is placed, you will receive an email confirmation. This email does not signify our acceptance of your order; it is simply a confirmation that we have received your order.

Delivery

We aim to dispatch all orders within the time frame specified on our website. However, delivery times are not guaranteed and may vary. We are not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, and transport disruptions.

Delivery charges will be calculated at checkout based on the delivery address and the size and weight of the order.

Returns and Refunds

If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, provided the item is in its original condition. To initiate a return, please contact our customer service team for a return authorisation. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds will be processed within 14 days of receiving the returned item.

Privacy

We are committed to protecting your privacy. Our Privacy Policy, which sets out how we collect, use, and protect your information, is available on our website. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.

Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of Swiss Rose Garden Nursery and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Swiss Rose Garden Nursery shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services. Our liability for any direct damages shall be limited to the amount you paid for the product that gave rise to the claim.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us:

  • Email: contact@swissrosegarden.com.au
  • Phone: (08) 9399 1880
  • Address: 38 Wollaston Avenue, Haynes, WA 6112

Thank you for choosing Swiss Rose Garden Nursery. We appreciate your business and look forward to serving you.